DropByDrop core solution caters to complete Data reading, Network, Consumer, Asset management with the use of Internet of Things (IoT), Cloud and Big Data technologies having following functionalities.
Dashboard: DropByDrop Customer Dashboard provide user latest information graphically Water Consumption with comparison, Meter health, Alerts like Leakage, Non-working, Low-Battery as well as Billing and payment information. Customer can manage profile, change language and access more detailed information from Menu.
Administration: DropByDrop Customer Dashboard provide user latest information graphically Water Consumption with comparison, Meter health, Alerts like Leakage, Non-working, Low-Battery as well as Billing and payment information. Customer can manage profile, change language and access more detailed information from Menu.
Billing: DropByDrop Customer Dashboard provide user latest information graphically Water Consumption with comparison, Meter health, Alerts like Leakage, Non-working, Low-Battery as well as Billing and payment information. Customer can manage profile, change language and access more detailed information from Menu.
Customer: Complete customer centric approach is provided by DropByDrop Platform includes Customer types, Status, Accounts, Service, Connection, Collection and grievance redressal function.
Asset/Work/GIS: DropByDrop platform provides Asset Premises details, Contract management for asset installation and service, Breakdown service as well as Geo Info details of each asset in Water management system.
Finance: Consumer bill payment, Deposit, Payment Processing through various channels, Customer information through IVR , web , mobile and messaging is possible with DropByDrop Platform.
Data: Data acquisition, and management is the important module of DropByDRop platform. We can import/export bulk data. AMR and AMI network installation is possible with variety of meters models, output format , method and protocol of communication to the centralised secured Cloud. Also supports various Data input methods from manual to automatic with scheduling and Geo routing.
Big Data analytics: Basic analytics are inbuilt in DropByDrop platform like Meter Malfunctions, Customer Tampering and Billing Exceptions.